Official Verification Ledger

Trust & Safety at Rental12

Unlike marketplace aggregators, Rental12 is a fully verified Owner-Operator. We buy, build, renovate, and manage every asset in our collection—so we know each home from foundation to cutlery. No security deposit required on any booking.

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00. Regulatory & Compliance Statement

RENTAL12 confirms that all properties operated in Olbia and Sardinia are managed in strict compliance with applicable Italian, regional, and local regulations for short-term rentals, including:

  • ✓ National Framework: Decreto Legge 50/2017 (Art. 4) defining "affitti brevi" (short-term rentals ≤30 days); Law 178/2020 establishing CIN (Codice Identificativo Nazionale) requirements; registration with BDSR (Banca Dati Strutture Ricettive).
  • ✓ Regional Framework: Legge Regionale Sardegna 28 luglio 2017, n. 16 governing tourist accommodations, SCIA (Segnalazione Certificata di Inizio Attività) notifications, IUN codes, and classification standards for case vacanze and other tourist structures.
  • ✓ Municipal Compliance: Olbia tourist tax collection (€3.50/person/night), zoning regulations, safety standards, fire prevention requirements, and condominium regulations.
  • ✓ Public Security (TULPS): Timely guest identification and data transmission to authorities via Alloggiati Web in accordance with TULPS (Testo Unico delle Leggi di Pubblica Sicurezza).
  • ✓ Data Protection: Full GDPR and ePrivacy Directive compliance for guest data processing, cookie consent, and transparency obligations. See Privacy & Cookies Policy

Professional Accreditation: Lion Development S.r.l. (P.IVA IT02854400906) · FIMAA Nord Sardegna · AIGAB · ENAIM (Code E164639, Camera di Commercio di Sassari) · Webshop Keurmerk #18530

Verification note: CIN codes are displayed on each property listing page. Internal procedures, contracts, and technical configurations are regularly reviewed with specialist legal and fiscal advisors to maintain alignment with evolving Italian and EU requirements.

01. The Owner-Operator Difference

🏠

No Third Parties

We manage every property directly — no aggregation, no hidden commission layers.

💰

No Hidden Fees

All costs visible at checkout. No surprise service charges.

⚡

Direct Resolution

Problems solved immediately by our in-house team in Olbia. No support ticket queue.

🔓

No Security Deposit

No hold on your card or cash at check-in — ever. We trust our guests.

📜

Verified Deeds

Freehold Italian notarial deeds (Olbia, Milan, Rome). Every property backed by notarized ownership.

🏢

Physical HQ

Office at Via Georgia 2, 07026 Olbia. Not a virtual collective — a registered company.

🏦

Zero Bank Financing

Operations funded by equity, ensuring long-term stability. No mortgage stress.

🛡️

€10,000 Guarantee

Payment integrity backed by owner capital reserves.

02. Legal Identity & Asset Registry

Corporate Entity

Lion Development S.r.l.

P.IVA IT02854400906 · Via Georgia 2, Olbia 07026 (SS), Italy

Registered with Italian Business Register (CCIAA Olbia). Subject to ongoing regulatory oversight.

BRE Verification

Business Reality Evidence — Rental12 proves offline existence through:

  • • Registered Entity: Lion Development S.r.l. in Italian National Register (BDSR)
  • • Physical Office: Via Georgia 2, Olbia — visible, staffed, verified
  • • Notarized Deeds: All properties held under registered notarial acts
  • • Consistent NAP: Google/Trustpilot verified name, address & phone
  • • Independent Press: GalluraOggi, OlbiaNova

Notarial Deed Sample — Active Property Registry

All properties held by Lion Development S.r.l. under notarized ownership acts.

Asset Notary Deed No. Date
Via Cavour 41 (Olbia) Luca Pinna Rep. 9372 30 Apr 2024
Via delle Terme 19 (Olbia) Domenico Giurato Rep. 3649 21 Apr 2022
Via La Marmora (Olbia) Anna Loria Rep. 9913 07 Dec 2023
AZULIS Suites (Terme 18) Anna Loria Rep. 8734 2023

Full Deeds: Available for corporate due diligence upon request via contact form.

03. Financial Security

Payment Chain — Fully Transparent

YOU (Guest)
→
STRIPE
→
LODGIFY
→
RENTAL12

Note: All payments end-to-end encrypted. No private IBANs. No cash. No intermediaries.

€10,000 Payment Integrity Guarantee

As a fully equity-owned, owner-operated business, Rental12 backs every booking with €10,000 in owner-held capital reserves:

  • ✓ Spoof properties structurally excluded — every home is verified & owned
  • ✓ Booking cancellations honoured in full or converted to credit
  • ✓ Payment processing errors resolved within 24 hours

Official Channels Only

1. OFFICIAL BOOKING

rental12.com (HTTPS verified, Keurmerk certified)

2. OFFICIAL CHECKOUT

Stripe/Lodgify payment processor (PCI Level 1)

3. OFFICIAL SUPPORT

WhatsApp +39 328 4555915 or contact form

Verified Reputation & Timeline

Verified Reputation

4.9
★ ★ ★ ★ ★

1,000+ verified stays

Platform Reviews:

Corporate Timeline

  • 2020 – Lion Development S.r.l. incorporated (Milan/Olbia)
  • 2021 – Acquisition & renovation of core Olbia assets
  • 2022 – Launch of Rental12 Owner-Operator platform
  • 2023 – ENAIM registration — National RE Agent Registry (Code E164639)
  • 2024 – Physical HQ opening (Via Georgia 2, Olbia)
  • 2025 – AZULIS luxury collection & solar plant
  • 2026 – Webshop Keurmerk & FIMAA verification

Verified Answers (FAQ)

Payments & Protection

Are payments at Rental12 secure?

Are payments at Rental12 secure and protected against fraud?

All payments are processed via Stripe/Lodgify with PCI compliance and Webshop Trustmark certification — no cash, no private IBANs.

Rental12 uses industry-leading payment processors (Stripe for card processing, Lodgify for transaction management). All payment data is encrypted under PCI Level 1 compliance standards. We do not accept cash transfers or requests to pay private bank accounts — all bookings flow through official rental12.com checkout only. Your payment details are never shared with individual property managers or stored on unsecured servers.

What is BRE verification and how does Rental12 prove it exists offline?

What is BRE and how do you prove your business is real?

BRE (Business Reality Evidence) confirms offline existence through registered entities, a physical office at Via Georgia 2 Olbia, notarized property deeds, and independent press coverage.

Business Reality Evidence (BRE) is proof that a company actually exists as a physical entity with real operations, not just a shell or virtual collective. Rental12 proves this through: (1) Lion Development S.r.l. registered in Italian National Business Registry (BDSR); (2) Physical HQ at Via Georgia 2, Olbia 07026 — staffed, municipal-verified; (3) Notarized property deeds for all assets (see Asset Registry); (4) Independent local news coverage in GalluraOggi and OlbiaNova documenting our office opening and regional investment. Any guest, partner, or investigator can verify our existence offline by visiting our office or requesting full deed documentation.

Operations & Service

Why does Rental12 charge more for cleaning compared to budget rental platforms?

Why are your cleaning costs higher than other platforms?

Rental12 employs trained in-house cleaners who perform full sanitation, hotel-grade linen changes, terrace resets, and essentials restocking — not gig workers.

Budget platforms minimize cleaning costs by hiring gig workers paid per-unit, creating incentive for speed over quality. Rental12 directly employs trained cleaners at competitive wages, ensuring: full medical-grade sanitation between stays, hotel-standard linen changes (deep wash, pressing, storage), terrace resets with seasonal maintenance, and essentials restocking (toiletries, coffee, tea, oil, salt). Our cleaning cost reflects this premium service model — you arrive to a hotel-ready home, not a rushed turnover.

What is the latest time I can book a same-day arrival at Rental12?

Can I book and arrive on the same day?

Same-day arrivals can be booked online until noon; after that, confirm readiness via WhatsApp at +39 328 4555915.

Yes, Rental12 supports same-day bookings. You can book online through rental12.com until 12:00 noon (Italian time, CET/CEST) for same-day arrival. After noon, contact us via WhatsApp (+39 328 4555915) to confirm that cleaning and key preparation are complete in time for your arrival. Response time is typically under 30 minutes. This flexibility is one of the owner-operator advantages — we control the cleaning schedule directly.

Check-In & Rules

Why is a passport or ID required for check-in at Rental12 properties in Italy?

Why must I provide ID and what happens to my information?

Italian law (TULPS) requires hosts to register every guest with police via Alloggiati Web; Rental12 transmits this data securely using Vikey.

Italian public safety law (TULPS — Testo Unico delle Leggi di Pubblica Sicurezza) requires all short-term rental hosts to register every guest name and ID information with local police within 24 hours of arrival. This is not Rental12 policy — it is national law. Rental12 complies by transmitting guest data securely via Vikey, a certified Italian data handler. Your information is encrypted, never shared with third parties, and deleted after the mandatory retention period. Check-in cannot proceed without valid government-issued ID for this reason.

What are the cancellation terms and refund options for Rental12 bookings?

What are my cancellation and refund options?

Cancellation terms (typically 7–14-day non-refundable windows) are shown at checkout; for direct bookings Rental12 may offer 50% credit toward a future stay as a goodwill gesture.

Cancellation terms vary by property and are fully disclosed at checkout before you confirm your booking. Most Rental12 properties operate a 7–14 day non-refundable cancellation window — this means if you cancel within that window, your payment is non-refundable. For bookings made directly through Rental12 (not via third-party OTAs), we may offer a 50% refund credit toward a future stay as a goodwill gesture, subject to owner approval. If you have extenuating circumstances, contact us via WhatsApp (+39 328 4555915) to discuss options.

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