Privacy Policy, Cookies and Disclaimer

This page explains how Rental12 handles personal data, which cookies may be used on this website, and the basic disclaimer that applies to site content. The intent is to document process and responsibilities in a clear, verifiable way.

Data we may collect

Depending on how you interact with the site and booking process, we may collect:

• Name and surname
• Email address
• Phone number
• Booking and stay details
• IP address and basic device or browser information

How we use your data

We use personal data for specific operational purposes, including:

• Processing reservations and payments connected to reservations
• Sending confirmations, operational updates, and required stay information
• Providing guest support before, during, and after a stay
• Maintaining and improving website performance and reliability
• Advertising and measurement activities only where applicable and subject to settings and consent mechanisms shown on the site

Cookies

Cookies may be used for website functionality, analytics, and advertising. Cookie behavior depends on your browser settings and any cookie notice or preference tool presented on the site.

Your rights under GDPR

You can request access to your data, correction, deletion, or object to certain processing activities. To make a request, email [email protected].

Data security

We aim to protect personal data through HTTPS encryption, controlled access, and operational safeguards. No system can be guaranteed risk free, but the objective is to reduce access and exposure risk through documented procedures.

Disclaimer

• We try to keep information accurate and updated, but errors can occur.
• No rights can be derived from website content.
• Prices and availability can change without notice.
• We are not responsible for external websites linked from this site.

Legal basis for processing

• Contractual necessity to provide reservation and stay services
• Consent where required for specific communications or cookie categories
• Legitimate interest to maintain operations, prevent misuse, and improve service and website reliability

Last updated: November 2025