On this page you will find answers about holiday rentals in Olbia, including Rental12 apartments, parking options, digital check-in, luggage handling, and practical travel information for Olbia and wider Sardinia. The page is written and maintained by the Rental12 owner-operator team in Olbia and is updated when procedures or local conditions change.
Rental12.com is the official holiday rental platform of NR12 Exclusive Real Estate. It presents a documented selection of apartments, houses, and villas in Olbia and Golfo Aranci, Sardinia. Properties are managed directly and offered with a defined operational setup covering cleaning, maintenance, and guest support.
Rental12.com is operated by a local, year-round team based in Sardinia. The team is responsible for property maintenance, cleaning coordination, booking administration, and guest communication before and during each stay. Learn more about the company structure here.
Rental12 operates as an owner-operator with in-house cleaning, laundry, and maintenance. Access is provided via smart self check-in (Vikey), and guest support is handled directly by the local team. Some properties include locally sourced welcome items and practical amenities, such as beach essentials. Mid-stay cleaning may be included depending on stay length and property.
Owner-operator means Rental12 owns and manages each listed property directly, rather than acting solely as an intermediary. The same organization is responsible for design choices, maintenance, guest communication, and daily operations. This structure allows for consistent standards, direct accountability, and alignment between published information and on-site conditions.
Because operations, cleaning, and maintenance are handled locally in Olbia and Golfo Aranci, most issues are addressed the same day. During service hours, minor issues are often resolved within a few hours. Resolution times depend on the nature of the issue and availability of parts or access.
Turnover cleaning generally takes 2–4 hours per property and includes linen changes, sanitation of kitchens and bathrooms, terrace or outdoor reset where applicable, and restocking of basic supplies. Cleaning is performed by an in-house team using documented procedures. The fee reflects actual labour and materials rather than a symbolic charge.
Pre-arrival information covers check-in procedures, digital access, Wi-Fi, legal registration requirements, parking, ZTL regulations, house usage, and local logistics. Providing this information in advance reduces uncertainty, helps avoid administrative or traffic fines, and supports a smoother arrival process.
Rental12 maintains a limited portfolio that is operated under the same management and service structure. Pricing and discounts are applied transparently and are not based on short-term promotional campaigns. This approach prioritizes operational consistency over listing volume.
The model combines digital self check-in, remote access systems, and direct communication with a local team. There is no physical front desk in each building, but arrivals can be scheduled flexibly and support is reachable when needed. This setup is designed for guests who prefer independent access alongside defined local support.
Rental12 properties are listed on Rental12.com, as well as on Airbnb, Booking.com, VRBO, and Plum Guide. Operational standards and guest support remain the same regardless of booking channel. A full overview is available on the properties page.
Direct bookings through Rental12.com may include adjusted check-in and check-out times, subject to availability. Payment options and any applicable discounts or installment plans are shown transparently during checkout.
Rental12 is registered with the Webshop Trustmark, an independent European certification framework focused on transparency and dispute handling. Guests can contact Rental12 directly or consult the Trustmark organization if needed.
Payments are processed through Stripe, a third-party payment service provider that supports encrypted transactions and European compliance standards.
Payments can be made by credit card, PayPal, or bank transfer via Stripe. Cash payments are not accepted.
The search bar allows selection of travel dates, location, guest count, and available filters. Results show current availability and pricing for each listed property.
Select the preferred dates and property, then complete the secure checkout process. Booking confirmation and essential details are sent by email after completion.
No. Properties can be booked directly through Rental12.com or through external platforms. Booking conditions, pricing, and included services are displayed clearly during checkout.
Cancellation terms vary by property and season and are typically based on 7-day or 14-day non-refundable periods. For direct bookings, a partial credit for a future stay may be offered depending on timing and conditions. All applicable terms are shown before confirmation.
Most properties require a minimum stay of three nights. Some villas may require longer minimum stays during peak periods.
Stays include professional housekeeping before arrival, linens and towels, equipped kitchens, Wi-Fi, digital self check-in (Vikey), and guest support. Some properties also offer secure parking. Any optional services or extras are displayed separately during checkout.
Each booking includes a full professional cleaning prior to arrival, typically taking between 2 and 4 hours depending on the property. Cleaning costs are included in the total booking amount but shown as a separate line item. For longer stays, an additional mid-stay cleaning may be included as specified at booking.
Yes. For stays longer than 5 nights, we include light cleaning every 3–4 days with fresh linens and towels, as part of the stay conditions. Cleaning is handled by our in-house housekeeping team to keep the apartment in good order while limiting disruption. Extra cleaning or additional linen changes can be arranged on request, subject to availability. The exact schedule is confirmed in your pre arrival information.
On arrival, we provide a welcome set with a small selection of local items and practical essentials to support the first part of your stay*:
• Pecorino cheese from Fattorie Gennargentu (Fonni)
• Classic Sardinian sausage (as supplied at the time of arrival)
• Balari Vermentino wine from Monti (vermentinomonti.it)
• 2 tea bags plus 4 coffee pods
• 4 sugar packets
• 2 packs of cookies
• 2 sachets of oil and vinegar
• 1.5 litres of Sardinian water
• Cleaning starter pack (sponge, cloth, dish soap, dishwasher and detergent tablets)
• Towels per guest (as prepared for your reservation)
• 1 beach towel per guest
• 1 bath mat
• 1 parasol per apartment
• 1 cool bag with 4 freezer elements
• Mosquito repellent (where available)
• Initial supply of toilet paper
📢 Please note: these items are provided as a one time welcome set. Refills and restocks are not included.
* Items may vary depending on availability.
Yes. All Rental12 apartments include beach towels, a sun umbrella, and a cooling bag with freezer elements. For longer stays, replacement towels may be available on request, subject to availability.
All Rental12 properties include Wi-Fi. Performance can vary by building, provider, and time of day. Many apartments also have a table or workspace suitable for working with a laptop.
Yes. All Rental12 apartments have air conditioning. Where applicable, settings can be adjusted by room depending on the installed system.
Yes. With Vikey smart access, guests can access the property without an on-site reception. Standard policy remains check-in from 3:00 PM and check-out by 11:00 AM. Early check-in or late check-out may be possible for direct bookings when operationally feasible.
Not all apartments are in the ZTL. Currently, only our Cavour, Garibaldi, and Tigellio properties are within the (partial) ZTL. Hours and access rules can change seasonally. Your Personal Digital Guidebook includes ZTL guidance, parking options, and practical arrival instructions based on the current information available.
Parking options depend on the specific apartment. Some listings include access to gated parking or nearby paid parking. For city centre listings, dedicated parking is available via Olbia Parking.
📖 Your Personal Digital Guidebook
Every guest receives access to our RENTAL12 Digital Guidebook, prepared by Floriana & Kristina.
Access it any time here:
Digital Guidebook – Olbia & Sardinia.
Inside, you will find practical information for your stay, including:
The guidebook is available on mobile and can be updated as information changes.
Many apartments are suitable for families, depending on layout and location. Some units offer multiple bedrooms and sofa beds with toppers. Information about sleeping arrangements and amenities is shown on each listing.
For families, baby items may be available on request, including a baby cot, high chair, baby bath, baby monitor, stroller, and a diaper changing station (availability depends on the specific apartment). Please request baby items before arrival via our contact form or WhatsApp.
Add a note during checkout or contact us with your child’s age and the items you need. Availability is confirmed per apartment. If provided, baby equipment is included without an additional service fee.
Suitability depends on the specific apartment. Some units are on higher floors and others offer ground floor or courtyard access. We do not provide full childproofing in every unit. We can advise on suitable apartment options based on your needs.
Some properties are pet friendly on request. Please contact us before booking to confirm.
Yes. We maintain an up-to-date blog with travel tips, destination guides, local updates, itineraries, and operational notes.
Guest ratings vary by listing and platform. Reviews can be viewed on Airbnb, Booking.com, and on our Reviews page.
Booking.com award information is available here.
If you need a current verified figure for a specific period, please request it via the contact page.
AZULIS is a design label within the Rental12 ecosystem.
You can explore the concept on the AZULIS page and on the brand site azulis.it.
Support is available via the channels provided in your pre arrival information. Independent support information is available via the Webshop Trustmark.
This is required by Italian law for guest registration and identity verification.
Tap water in Olbia is generally considered safe. Bottled water is widely available locally. We advise only drinking bottled water.
Availability depends on the building. Please confirm in advance via the contact page.
Same-day bookings may be possible. Please message via WhatsApp from the contact page.
Visit the Properties page or review parking options in Olbia, or reach us via the Contact page.
Looking for local context before booking? See our practical city guide: Olbia, Sardinia.
Didn’t find what you were looking for? Contact us via our contact form or message us on WhatsApp.
Last updated: December 2025 — reviewed by the Rental12 team.